OSC
Solutions
Tired of looking for the right individual to handle your leads or don’t have the resources to hire someone full time? Our integrated lead generation teams will partner with you to achieve your results without the costs and headaches of staffing internally. With an award-winning sales team, let us partner with you to handle all your leads. By focusing on the entire sales funnel and providing expert talent at each stage, we are able to optimize the demand of your organization.
What’s it like working with Shared Drive?
Unlike consulting groups, we’re in it for the long haul. We like to think of it like dating for marriage. We’ll start by getting to know you through our 30- or 60-Day Launches – the first step in working with us. This will be the heaviest lift for your leadership team and we’ll ask you to commit to diving deep. After our launch is complete, we’ll begin implementing your team. We’ll balance the information we learned against the real-world experience on the ground to develop and train your OSC team.
During the first transition – or our honeymoon period – your Executive OSC will be involved in the day-to-day activities ensuring the findings of the launch ring true. Because our team is the champion of the customer experience you can expect us to be under the hood. We’ll give big suggestions, based on the data we’ve gathered, and teach your team how to best implement their tech resources and create a smoother path for the customer. There will be bumps in the road, as with any good relationship.
Once that initial period is complete, we look forward to lasting and long-term relationships between our junior and lead OSC’s and your sales team. Your Executive OSC continues to work behind the scenes, training, adjusting, and pivoting with the market. We’re committed to the change that happens when you invite Shared Drive onto your team.
CRM Implementation
At the heart of our tech stack is the Customer relationship management (CRM). We can set up, manage and train your team to use your CRM.
OSC Secret Shops
We understand what a great online sales process looks like and are focused on the customer experience. Our secret shop processes were designed with that in mind
Launches
Our signature 30-Day and 60-Day launches allow us to immerse in your existing online experience and find ways to help you develop or improve your online program.
Annual Partnerships
Let Shared Drive take the wheel. Everyone’s annual partnership starts with a launch, then we will become a built-in online team for you.
OSC Training Program
Already have a program in place but need an extra push.? We’re here to help.
Design & Marketing
We are constantly looking for the newest and most innovative ways to not only connect your brand with an online audience.
