Asked Questions

What is an OSC?
An OSC is the person who is the first point of contact for you business. Their sole responsibility to to quickly respond to leads, nurture them, and ultimately get them prepared to make a purchasing decision. An OSC is short for Online Sales Counselor, a.k.a. New Home Specialist, Internet Sales Specialist, Online Sales Manager, Inside Sales Specialist – they all mean the same thing! An Online Sales Counselor is the trusted advisor that prospects can trust to ask the tough questions and the buyers not feel the pressure of being “sold.”
Why do I need an Online Sales Program or an OSC?
With todays consumers wanting answers at their fingertips, its important now more than ever to have an online sales program with a highly trained OSC. Let’s face it, On-site Sales Professionals are just too busy. Too busy to respond fast enough to keep prospects engaged and moving down the sales funnel. The OSC can provide unbiased guidance that will aid in building rapport and trust with your buyers.
How do I know if I need an Online Sales Program?
If you’re generating 150+ leads per month then it’s time to think about having a dedicated OSC handle those leads. If your competition has a dedicated OSC to answer questions quickly and your still relying on the busy Onsite Sales Professional to answer that lead, they may never get a return call back! Having a dedicated OSC means that you can assure that no lead is left behind.
Do I get my own dedicated OSC?
Yes! We assign you a highly trained OSC that will focus on your business strategic priorities and goals.
What types of services do you provide?
Shared Drive primarily focuses on OSC outsources services and strategic digital marketing services. We offer comprehensive packages that are tailored to your needs.
How much does your OSC services cost?
Our pricing structure varies based on your company size, sales goals, and lead volume. We’ll work with you to come up with a successful program that fits within your budget. CLICK HERE to view our standard packages.
Is my OSC going to be local to my market?
Our goal is to get match you with a local OSC that is familiar with your market.
How do I get started?

We’re so excited that you’ve made the decision to take your business to the next level! CLICK HERE to schedule a call with us and we’ll get you started right away!

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