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Guest Articles

Can you change your life in 18 minutes?

There’s a belief that it takes 100 hours to become proficient at something. And 10,000 hours to be an expert. Those numbers sound daunting when you’re starting from zero. But like any big task, when you break it down to smaller steps, it’s doable. Can you change...

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IBS, OSC Stories, Shari Morton

Why more OSCs should go to IBS…

I remember the first time I attended the Internal National Builders Show back in 2016. Just over a year prior, I had embraced the role of my builder's first Online Sales Concierge (OSC), bearing the title of “Online Home Advisor”. To be honest, I was unaware of the...

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