Meet Erin Fitts
Senior OSC
Erin entered the world of online sales in 2017. Prior to becoming an OSC, Erin sat in the sales seat “on-site” for 2 years with an on-your-lot custom home builder. Being able to experience the buyer’s journey from initial inquiry to delivery of keys has allowed Erin to deeply understand not only the process but also the stages of emotion that each buyer experiences along the way. It is her passion to serve each prospect by helping them explore and understand their options, making sure that she sets proper expectations, and that she provides them with an overall experience that contributes to their joy in achieving the American dream of investing in a brand new home!
Licensed Real Estate Agent since 2017, NCREC
Accolades
Online People Talking Ep 9: Coming Out on Top
Galaxy Awards Announce Top North Carolina Sales Agents
NAHB Recognizes Top Industry Achievements at The Nationals Virtual Awards Gala
Featured Articles
OSC Tips: Keep Your Website in Tip-Top Shape
“A website as a “virtual model home” is a valuable solution for shoppers who are inconvenienced by the innate limitation of interactions that occur in the physical world.” ~ Erin Fitts | Executive OSC Shared Drive All established businesses understand that...
Erin Fitts
How does one achieve GOAT status as an OSC? GOAT is not just a title; it’s a mindset, a drive, a collection of shared success. A GOAT is not concerned about status, a GOAT is concerned with Greatness. To be a GOAT, you must: Define greatness in the form of GREATER...
An OSC Sees Your Website Differently
As an OSC, I’ve spent thousands of hours navigating builder’s websites (Pro Tip: exclude your team’s IP address from your traffic counts). Web presence & OSCs are critical components of the customer experience and oftentimes serve as the first...
Love Matters Most
“Write What You Love”---That’s the prompt. This is tricky for me. I gotta be careful. My analytical brain takes the lead and responds with a question: “What is Love?” Here comes the millennial researcher in me, and she goes straight to Google for answers. But it...
